Last updated: January 2026
We want you to love your artwork. If something isn't right, please reach out and we'll do our best to make it so.
Returns
Ready-made pieces may be returned within 14 days of delivery, provided they are unused and in their original condition and packaging. To start a return, contact us first so we can guide you through safe re-packing.
Custom & commissioned work
Commissioned and made-to-order pieces are created specifically for you and are therefore non-returnable, except in the case of a fault or damage in transit.
Damaged or faulty items
If your piece arrives damaged or faulty, contact us within 48 hours with photographs and we will arrange a repair, replacement, or refund.
Refunds
Approved refunds are issued to your original payment method once the returned piece has been received and inspected. Original shipping charges are non-refundable.